The following post was made by GM[Lorkan] of forum.cabaleu.estgames.com
We would like to remind our players to be very careful when attempting to trade with another player.
While we have a hands-off policy when it comes to player-to-player trade disputes, on special situations we do assist our players.
For player-to-player trade disputes that require our Support Staffs’ assistance, we require some information before we can assist you.
1. Agree with our Limited Restoration Terms:
2. Exact Time and Date when the issue occurred.
3. A screenshot of the trade agreement.
4. Detailed Explanation of how the issue occurred:
Sample of Trade Agreement:
Ballade: WTS Black Bard Costume
Kato: I’ll buy it for 500K Alz
Ballade: K! Meet me at BI CH5
Tickets submitted without the screenshot of the trade agreement will be not be accepted due to lack of evidence.